We begin with a collaborative discovery session to understand your environment, team structure, operating model, and current Falcon deployment. From there, we identify module coverage, operational challenges, integrations in progress, backlog items, and high-priority outcomes your leadership wants to achieve. Roles, responsibilities, and success criteria are defined up front — ensuring your CrowdStrike specialist is embedded with purpose from day one.
Your assigned CrowdStrike Champion Expert becomes an integrated extension of your team — not an outside consultant. They support daily operations and strategic initiatives side-by-side with your staff, including tuning, onboarding, integrations, detection logic, reporting, and modernization projects. Knowledge transfer happens continuously through co-working sessions, documentation, and shadowing — so your internal team levels up while progress is being made.
Once operations are stable and predictable, we shift toward proactive program improvement. Configurations, detections, and workflows are continuously monitored, reviewed, and fine-tuned. You receive regular health checks, KPIs, and executive-ready progress reports tied to NIST CSF and MITRE ATT&CK, ensuring measurable validation of performance and risk reduction. New opportunities for automation, efficiency, and future platform expansion are surfaced before you need to ask.
